Our customer support team is here to help with orders, products, returns and any other question.
- General support and orders: [email protected]
- Returns and refunds: [email protected]
- Privacy and personal data: [email protected]
- Administration and invoicing: [email protected]
Support hours
Monday to Friday, 9:00 to 18:00, public holidays excluded. Requests received outside these hours are handled on the next working day. Average response time: 24 working hours.
Registered office
CommercePilot Demo Store
Via Roma 1, 00100 Rome (RM), Italy
VAT: IT00000000000
Certified email: [email protected]
Dispute resolution
If a dispute cannot be resolved, you may turn to the European ODR platform: ec.europa.eu/consumers/odr.